Home Shipping & Returns

SHIPPING & RETURNS

Everything you need to know about GymWave delivery, returns, refunds, and exchange policies.

We aim to deliver fast, reliable shipping and a simple return process so you can shop with confidence.
SHIPPING

1. Delivery Times

Orders are processed within 24–72 hours. Delivery times vary depending on location, typically 5–12 business days.

TRACKING

2. Order Tracking

Once shipped, you will receive a tracking number via email to monitor your order in real time.

RETURNS

3. How Returns Work

01 Contact Us

Email our support team with your order number and reason for return.

02 Approval

We review your request and provide return instructions if eligible.

03 Send Item Back

Return the product in original packaging and unused condition.

04 Refund

Refunds are processed after inspection (typically 3–7 business days).

ELIGIBILITY

4. Return Conditions

Returns are accepted within 30 days of delivery for unused items in original packaging. Used or damaged items are not eligible.

REFUNDS

5. Refund Processing

Refunds are issued to the original payment method once the returned item is inspected and approved.

Need Help?

Contact our support team for any shipping or return questions.